Manage or cancel your Care

Cancel Care, remove Google Profile Care, or update your card online. No call needed, and there is no fee.

Manage or cancel Care on Stripe

Test mode: this opens Stripe's test portal.

How it works

1. Enter the email you signed up with. Stripe emails you a sign-in link (we never see your card).
2. Choose Cancel next to your Care. If Google Profile Care is billed on its own, you can cancel just that there too.
3. We email you a confirmation within 1 business day.

What happens when you cancel

• Monthly Care stops at the end of the month you've paid for. Nothing more is charged after that.
• Yearly Care runs to the end of the paid year. If your site isn't live yet and you cancel within 14 days of the charge, it's refunded.
• Google Profile Care ends too when you cancel Care, after its current paid period. You can also remove it on its own and keep Care.
• Your site goes offline when Care ends. You can ask for your content export within 14 days.
• Essential: the site files pass to you after 12 paid months of Care. Before that, you keep your content, your domain and any logo you paid for, and you can choose the optional buyout ($99 for each month left to reach 12) to keep the site itself.

Full details: Care Terms and Client Terms.

Prefer email? Write to [email protected] with your business name and we'll cancel it for you. Questions: call (620) 507-9688.